Terms of service
TERMS OF SERVICE
1. About These Terms
These Terms of Service apply to your use of gymtimeindustry.com and purchases from GYMTIME. In these Terms, “we,” “us,” and “our” refer to the business operating the GYMTIME store.
Please read these Terms together with our Shipping & Delivery Policy, Shipping Rates Policy, Returns & Exchanges Policy, and Privacy Policy before placing an order.
Our online store is hosted by Shopify, which provides the platform used to offer our products and process orders.
2. Use of Our Website
You must have the legal capacity to enter into a purchase agreement. If you place an order on behalf of a business, you confirm that you are authorized to do so.
You agree to provide accurate contact, billing, and shipping information. You must not use this website for fraudulent or unlawful activities, interfere with its operation, or attempt to access systems or information without authorization.
3. Product Information
Please review the selected product’s dimensions, materials, color, included components, and intended application before purchasing.
Product images may show products in example settings. Unless expressly included in the product description, surrounding equipment, tools, and other accessories are not included. Colors may appear differently depending on your screen settings and lighting.
Where dimensions are described as approximate, minor variations may occur. This does not affect your rights if a product materially differs from its description.
If you are unsure whether a product is suitable for your intended use, please contact us before ordering.
4. Prices and Payment
Prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and any disclosed charges are shown at checkout before you complete your purchase.
Payment must be made using a payment method available at checkout. Prices may change for future purchases; changes do not retroactively increase the price of an accepted order.
If we identify a material pricing or product information error affecting your order, we will contact you to explain the issue and offer an appropriate resolution. We will not charge an additional amount without your agreement.
5. Orders and Availability
Orders are subject to product availability and payment verification. An automated order acknowledgment confirms that we have received your order; it does not confirm shipment.
If we cannot fulfill your order because of unavailable stock, a material listing error, or a payment or fraud concern, we will notify you. Any payment collected for items we cancel will be refunded.
If you need to change or cancel an order, contact us promptly. Changes may not be possible once the order has been dispatched. Orders that have already shipped are handled under our Returns & Exchanges Policy.
6. Shipping and Delivery
Standard in-stock products ship from warehouses in the United States. We currently offer delivery to the contiguous 48 U.S. states.
Standard outbound shipping is free within our supported delivery area, with no minimum order amount. We do not add oversized-item or bulk-order shipping surcharges.
Order processing and estimated delivery times are described in our Shipping & Delivery Policy. Delivery estimates are not guaranteed arrival dates. If we cannot dispatch your order within the stated processing period, we will notify you and explain the available options, including cancellation of the unshipped order for a refund.
Large custom orders may have separate production and delivery schedules, which will be confirmed in writing before order confirmation.
For full details, please review our Shipping & Delivery Policy and Shipping Rates Policy.
7. Returns, Exchanges, and Refunds
For eligible standard products, you may request a return within 30 calendar days after delivery.
Non-quality-related returns must be unused and in a condition suitable for resale. Assembly alone does not make a product ineligible, provided it remains unused, complete, undamaged, and suitable for resale.
Please obtain return authorization and shipping instructions before sending an item back. Approved returns should be shipped within three business days after you receive approval and complete return instructions.
Customers pay return shipping for non-quality-related returns. We cover necessary shipping costs for issues that are our responsibility, including defective products, shipping damage, missing components, or incorrect items.
We do not charge a restocking fee or deduct the original outbound shipping cost from refunds for orders that shipped free.
We will inspect returned items and process eligible refunds within 14 business days after receipt at our return warehouse. Refunds are issued to the original payment method. Your payment provider may require additional time to post the credit.
Please review our Returns & Exchanges Policy for complete details.
8. Custom Orders
Custom products are made to agreed specifications. Please carefully review all dimensions, materials, colors, quantities, branding, and other requirements before confirming your order.
Custom products cannot be returned or exchanged for non-quality-related reasons. This restriction does not apply to defects, shipping damage, missing components, or products that do not conform to the agreed specifications.
Requests to change or cancel a custom order will be reviewed based on its production status and the written terms agreed before purchase. Do not assume that a requested change or cancellation has been accepted until we confirm it in writing.
Purchasing multiple standard products does not, by itself, make an order a custom order.
9. Product Assembly and Use
Follow the assembly instructions and applicable product guidance. Inspect the product before use and discontinue use if it is damaged or does not operate correctly.
Expandable barriers are intended for the applications described on the relevant product page. Unless expressly stated otherwise for a particular product, they are not designed as fall-protection systems, vehicle-impact barriers, or load-bearing structures.
Do not assume that a product provides a particular safety certification or protective function unless this is explicitly stated in its specifications. These instructions do not exclude our responsibility for defective or misdescribed products.
10. Website Content and Third-Party Services
Website text, images, logos, and other materials are owned by GYMTIME or used with permission. You may use product information for personal shopping and internal purchasing purposes. Other reproduction or commercial use requires permission from the relevant rights holder.
Our website may include links to third-party websites or services. Those services are governed by their own terms and privacy practices.
11. Privacy
Our handling of personal information is described in our Privacy Policy.
12. Your Rights
Nothing in these Terms excludes or limits consumer rights, warranties, or remedies that cannot lawfully be excluded or limited.
If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
13. Changes to These Terms
We may update these Terms for future use of our website and future purchases. The terms applicable when your order was placed will continue to govern that order, unless a change is required by law or agreed with you.
14. Contact Us
For general questions, order changes, or questions about these Terms:
Email: sales@max-rower.com
For return requests, damaged or incorrect items, or other after-sales matters:
Email: mollytao98@gmail.com
Website: https://gymtimeindustry.com